10 Stems Of Tulips

Shipping
We aim to deliver your flowers within 1 working day unless agreed otherwise. 

As soon as your flower package has left our Flower House, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.

Returns
We offer free returns within 3 days.

Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.

We provide a limited warranty, from the date of purchase for all our flowers.

If you believe you have received a defective product, or are experiencing any problems with your product, please contact us within 24hrs of delivery Hello@W11Flowers.co.uk

This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions etc etc.

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.